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THE ROLE OF EMPLOYEE ENGAGEMENT IN ANTICIPATING COUNTERPRODUCTIVE WORK BEHAVIOR: A STUDY OF LITERATURE
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Author | YUPONO BAGYO |
ID | 202.710.072 |
Published Date | 01-02-2017 |
Abstract
Employee engagement is getting more realized to be an important issue of human resource management and development in improving performance. It is also felt to be effective in anticipating the harmful behavior performed by employee commonly called counterproductive works behaviors (CWB). The danger of CWB must threaten the sustainability, the future prospect, and the reputation of an organization becaouse it does not only hram the organization, but also the members and the customers. Employee engagement is promising CWB is frightening and damaging. Engaged employees will be sage from CWB which in turn bring fort an organization stronger to any changes and challenges, and at the same time proactively create and/or responsively take a great opportunity to accomplish the good an organization. This study is aimed at exploring definitions of the two concepts, analyzing the drivers of employee engagement and the dimensions of CWB, and detiling the roles of employee engagement in anticipating CWB. It is identified that employee engagement plays very important roles in anticipating CWB, such as 1) as the effective strategy in improving performance, 2) as the effective way to increase work outcome and/or business outcome, and 3) in the frame of future prospect of organization, as the key tool of success of an organization. The three facets of improvement ar only achieved with highly-engaged employee who are surely kept from CWB. Keyworlds: employee engagement, counterproductive work behavior (CWB), engaged employees, performance.